Front Office

Response Templates Front Office Library
/CtrlK

Response Template Library

Every situation a client writes to us about, with wording that is warm, precise and consistent. Originals are kept untouched and marked Original; everything else extends them for the moments the originals do not cover, above all the client who is asking a second and a third time.

Stage

Tone of voice

The house style every template in this library is written against. When no template fits the situation exactly, write a new message that obeys these rules and it will sound like all the others.